IT Helpdesk
PT Adi Data Informatika
- Jakarta Barat, Indonesia7th Floor, Jalan Raya Perjuangan, Kebon Jeruk Kel., Kebon Jeruk, Jakarta Barat, DKI Jakarta, IndonesiaJakarta BaratDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 5 months ago and deadline of application is on 21 Jun
Recruiter was hiring 17 hours ago
2024-06-21T02:22:20.082609+00:002025-06-21T02:07:32.917000+00:00Job Description
Deskripsi Pekerjaan
- Melakukan Analisa terhadap issue yang masuk
- Melakukan penyelesaian yang tepat terhadap seluruh issue yang masuk
- Melakukan eskalasi terhadap issue yang masuk kepada PIC
- Melakukan Follow up terhadap penyelesaian issue
- Membuat Laporan harian
Minimum Qualifications
Kualifikasi
- Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor) specialized in Technical & Helpdesk Support or equivalent.
- Menguasai dan mampu melakukan troubleshooting berbasis Windows
- Memiliki pengetahuan yang baik tentang IT
- Lebih diutamakan apabila memiliki pengalaman sebagai Helpdesk/Support untuk aplikasi DMS (Distribution Management Systems)
- Mampu berkomunikasi baik secara lisan maupun tulisan
- Memiliki motivasi, inisiatif yang tinggi
- Dapat bekerja secara individu maupun team
- Bersedia bekerja secara Shifting sesuai ketentuan
- Memiliki pengetahuan tentang Hardware, Infrastruktur, Server
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jalan Raya Perjuangan, Kebon Jeruk Kel., Kebon Jeruk
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About PT Adi Data Informatika
AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services.