Front Office Manager
Ramada Manila
- Manila, PhilippinesBinondo, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 7 years ago
2017-07-15T16:00:00+00:00Job closed.
Job Description
- Supervise Front Office personnel for proper execution of all front office operations.
- Execute quality service to all hotel guests, monitor guest satisfaction reports, and implement actions for better outcome.
- Ensure a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the hotel.
- Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.
- Exemplify leadership in guest hospitality and customer service.
- Create a positive atmosphere for guest relations.
Minimum Qualifications
- Graduate of any of the leading universities.
- Minimum of 3-5 years management experience in a Front Office position.
- Understanding of Hotel Property Management System (preferably Opera).
- Proficiency in Chinese language is an advantage.
- Effective leadership skills, staff motivation, and exceptional commitment to improving customer service.
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Maternity & Paternity Leave
Single Parent Leave
Life Insurance
Medical, Prescription, Dental, or Vision Plans
Employee Discounts
Free Lunch or Snacks
Other
- Service Charge
- Incentives
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Binondo, Manila, Metro Manila, Philippines
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About Ramada Manila
Ramada Manila Central is part of Ramada Worldwide with more than 900 hotels in over 50 countries around the world. We have been recognized by TripAdvisor as the #7 hotel in Manila (http://goo.gl/1qeGJP). You can find more information about us at www.ramadamanilacentral.com and www.facebook.com/RamadaManilaCentral.