Job Description
Key Responsibilities:
- Lead Management: Respond promptly to all incoming leads from the CRM, ensuring timely follow-ups and accurate information sharing.
- Client Communication: Act as the main point of contact for potential clients, answering questions about our services, gathering project requirements, and setting up initial consultations.
- Lead Qualification: Assess the needs of potential clients to qualify them based on project scope, budget, and timeline.
- Project Coordination: Collaborate with the internal Design & Build team to match client needs with the appropriate services and professionals.
- Report Preparation: Prepare and submit weekly reports summarizing lead activity, including the number of new leads, conversion status, and any challenges encountered.
- CRM Management: Maintain accurate records of all client interactions, project details, and lead statuses in the CRM system.
- Collaboration: Work closely with the sales and project management teams to ensure smooth transitions from lead to project execution.
Minimum Qualifications
- Previous experience in lead management, client communication, or project coordination (preferably in design, architecture, or construction).
- Strong communication skills, both written and verbal.
- Familiarity with CRM systems and lead tracking tools especially qontak and ritme
- Ability to work independently, manage time effectively, and prioritize tasks.
- Experience in the home renovation, design, or construction industry is a plus.
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Menara Standard Chartered, Jalan Prof. Dr. Satrio 164, Karet Semanggi Kel., Setia Budi, Jakarta Selatan, 12930, Indonesia
About Renos.id
Renos is an end-to-end online marketplace that specialized in home and living products. We aim to bridge direct connections between manufacturers, service providers, and homeowners with AI technology and industry-led operation quality. This enables buyers to conveniently choose products, compare prices, access special deals, and try out samples before putting the right items in shopping carts at our one-stop service platform.