Customer Service Coordinator
RICOH ( Philippines) Inc.
- Makati, Philippines349 Ground floor, OPPEN Building, Senator Gil Puyat Avenue, Makati, Philippines, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱16,000.00 - ₱18,000.00 / monthPHP160001800016000MONTH
- Full timeFULL_TIME
Posted 5 days ago and deadline of application is on 30 Oct
Recruiter was hiring 2 days ago
2024-07-02T02:30:30.316122+00:002024-10-30T16:00:00+00:00Job Description
- Attain total customer satisfaction through timely and proper handling of phone inquiries, orders, and requests of both external and internal clients;
- Attain operational efficiency and effectiveness in processing of daily transactions, processing calls, and dispatching using ERP system;
- To maintain the accuracy & integrity of the Machine in Field (MIF) database
- To facilitate movement & documentation process for MIF
- To assist with MIF reporting
Minimum Qualifications
- Completed Bachelor's degree in Business Administration or any IT and Business related courses
- Atleast 1 year of working experience in Customer Service or Office Administration
- With Good Customer Handling Skills;
- Proficient in MS Office specifically in MS Excel
- Detail Oriented
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
Perks and Benefits
Single Parent Leave
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Performance Bonus
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Required Skills
- Telephone Skills
- Clerical Skills
- Attention to Detail
- Customer Service
- Data Management
- Computer Literacy / Basic Computer Skills
- Microsoft / MS Office
Preferred Courses
- Information Technology
- Business Administration
- Office Administration
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Senator Gil Puyat Avenue, Makati, Philippines
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About RICOH ( Philippines) Inc.
Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.