Process Specialist
WAGMI Solutions
- Mandaluyong, PhilippinesMandaluyong, Philippines, Metro ManilaMandaluyongMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱35,000.00 - ₱50,000.00 / monthPHP350005000035000MONTH
- Full timeFULL_TIME
Posted a day ago and deadline of application is on 14 Apr
Recruiter was hiring 4 days ago
2025-02-24T09:11:49.569223+00:002025-04-14T16:00:00+00:00Job Description
- Develop and document business processes to ensure effi ciency, scalability, and compliance with industry standards.
- Act as the HIPAA Compliance Offi cer, ensuring all policies and procedures align with regulatory requirements for handling protected health information (PHI).
- Serve as the Data Privacy Offi cer, implementing and maintaining data protection policies in compliance with relevant regulations.
- Analyze and optimize workfl ows, identifying areas for automation and improvement in daily operations.
- Collaborate with leadership and department heads to create standard operating procedures (SOPs) for core business functions.
- Train employees on compliance and best practices, ensuring adherence to data security, privacy, and operational guidelines.
- Monitor and audit process eff ectiveness, providing recommendations to improve effi ciency and maintain compliance.
- Stay up-to-date with healthcare regulations (HIPAA, data privacy laws) and advise on risk management strategies.
Minimum Qualifications
- At least 2 years of experience developing and documenting business processes in a Healthcare BPO environment.
- Strong understanding of HIPAA compliance, data privacy regulations, and patient confi dentiality guidelines.
- Excellent communication skills in English (both written and spoken) for documentation, training, and collaboration.
- Proven quality assurance (QA) skills in a BPO setting, with the ability to identify gaps and ensure process effi ciency.
- Strong attention to detail and problem-solving skills, ensuring accuracy in documentation and compliance procedures.
- Preferably knows the healthcare industry, including common workfl ows in healthcare support services.
- Preferably experienced with electronic health record (EHR) systems
- Preferably has experience in training and supporting virtual assistants, ensuring adherence to best practices and compliance.
Perks and Benefits
Work from Home
Required Skills
- Organizing and Planning
- Relationship Management
- MS Office
- Document management system software
- Business Analysis
- Risk Management
- Data Management
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Mandaluyong, Philippines, Metro Manila
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About WAGMI Solutions
WAGMI Solutions is a technology and business process outsourcing company with operations in the Philippines, servicing clients in the United States.
Our mission at WAGMI is to help find solutions for our clients so that we are all gonna make it.
Our vision is to build the premier technology and customer focused customer operation in the Philippines.