CX Agent
Transcosmos Indonesia
- Jakarta Selatan, Indonesia6th Floor, 6, Jalan Prof. Dr. Satrio, Karet Kuningan Kel., Setia Budi, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted a month ago and deadline of application is on 29 Jul
Recruiter was hiring 11 days ago
2024-08-05T02:58:59.538622+00:002025-07-29T17:00:00+00:00Job Description
- Follow up daily operational: Analysis, research, and reply chat and comment.
- Create monthly report and other report requested.
- Communicate with client.
- Provide data.
- Create and monitor operasional.
- Do operational if needed.
- Check and mantain quality operational.
Minimum Qualifications
- Educational Background Min. S1 Any Major.
- Have a good communication skills.
- Have a good Computer skills
- Have a sense of Reporting, Analysis and Research skills.
- Experience in Social Media are prefered.
- Experience in Contact center are prefered.
- Fluent in English both Speaking and writing.
- Willing to be placed in Jakarta.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Mandiri Inhealth Tower, Lantai 6, JL. Prof.DR. Satrio Kav. E IV NO. 6 Mega Kuningan, Kelurahan Karet Kuningan, Kecamatan Setiabudi, Kabupaten Jakarta Selatan, Provinsi DKI Jakarta.
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About Transcosmos Indonesia
Welcome to transcosmos Indonesia where we redefine possibilities and empower businesses to thrive. As a global digital transformation partner, we specialize in delivering exceptional services that drive cost optimization and elevate customer experiences to new heights.
At transcosmos Indonesia, we excel in two key areas: elevating customer experiences and optimizing corporate infrastructure. With a holistic approach, we take swift and effective actions that encompass digital promotion, EC operations, and online services.
Additionally, we extend our expertise to your internal operations, digitally transforming processes such as IT helpdesk support, back-office operations, and invoice and procurement procedures. This integrated approach ensures a streamlined corporate infrastructure, unlocking new levels of efficiency and productivity. Together, we deliver exceptional experiences and driving sustainable growth for your business.