IT Helpdesk Specialist | Taguig
Transnational Diversified Group
- Taguig, Philippines3rd Floor, Penthouse Net Quad, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs
- Provide OS, application, hardware, and VoIP support for on-site and remote access users
- Perform desktop/laptop hardware upgrades
- Manage all hardware and software ordering and inventory
- Ensure seamless employee on-boarding and off-boarding, including account setup,
- Partake in project planning, deploying, maintaining, and decommissioning IT software systems
Minimum Qualifications
- 3+ years of applicable experience in a support desk or systems administration role
- Hands-on hardware/software/network troubleshooting
- Experience with VMware, Xen, or Hyper-V
- Familiarity with PowerShell scripting, scheduling of Windows tasks, and backup methodologies
- Familiarity with VoIP, VDI, Dell, Lenovo and Surface workstations and macOS
- Familiarity with remote access and meeting software, specifically GoToMeeting, GoToAssist, Zoom, and Teams
- Familiarity with corporate communication systems such as Teams, Slack, etc.
- Willing to respond to emergency events during non-business hours
- Desired certifications: MCP, A+, Network+, Server+, or similar
- Highly self-motivated and always willing to go the extra mile
- Strong interpersonal and oral communication skills
- Excellent technical and strong quantitative, analytical, and conceptual thinking skills
- Excellent problem solver and creative thinker
- Keen attention to detail
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- TDG In.Hub, HMRID Property, Km 12, AFP-RSBS Industrial Park, East Service Road, Western Bicutan
About Transnational Diversified Group
The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:
TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)
TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)
AIR & TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support & Aviation Services)
INFORMATION & COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses.
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).
A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.