Trends Group, Inc.
Trends Group, Inc.

Customer Success Account Manager | Open to Fresh Graduates | Hybrid  

Trends Group, Inc.

  • Makati, Philippines
    23rd Floor, 105 H.V. Dela Costa , Makati, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Posted 3 months ago and deadline of application is on 28 May

Recruiter was hiring 17 hours ago


Job Description


The Customer Success Account Manager is responsible for keeping customers happy and make sure they get the most out of the subscription services. This is done by working with sales, delivery teams, partners, and others to make sure customers maximize our services.

Duties and Responsibilities

  • Build strong relationships with the senior leaders, executives, and key decision-makers among our customers.
  • Create success plans and reports for our customers on a quarterly basis.
  • Hold quarterly meetings with customers to review their progress and work together to achieve their goals.
  • Assess the current state of the customer's operations
  • Identify how the provided solution can address the customers' challenges and improve efficiency
  • Create and use strategies to overcome adoption obstacles, including communication, user training, service improvement, process streamlining, and best practice assessment.

Minimum Qualifications

Minimum Education

  • Preferably a graduate of Business Administration course (e.g. Marketing, Business Management.


  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organization skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent collaboration skills
  • Eagerness to learn about new technologies

Perks and Benefits

  • Paid Vacation LeavePaid Vacation Leave
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Life InsuranceLife Insurance

Required Skills

  • Relationship Management
  • Sales and Marketing Knowledge
  • Time Management
  • Critical Thinking
  • Data Management
  • Microsoft / MS Office

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
105 H.V. Dela Costa, Makati, Metro Manila, Philippines
Information Technology / IT
3 openings

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About Trends Group, Inc.

The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. The time has come to explore the possibilities in ICT and beyond. Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.

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