Credit and Collection Assistant  

Utilize computerized accounting Software Programs

Generate and send out invoices

Advise customers of necessary actions and strategies for debt repayment

Locate and notify customers of delinquent accounts by telephone and email

Provide Customer Service Regarding collection issues, process customer refunds, process and review account adjustments. Resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts – customer calls, accounts adjustments, small balance write off, customers reconciliations and processing credit memos.

Enlist the efforts of sales and management when necessary to accelerate the collection process.

Receive Payments and post amounts paid to customer accounts

Negotiate Credit Extensions when necessary

Receive and Verify Invoices and requisitions for Services

Print and distribute monthly financial reports

Verify Transactions comply with financial policies and procedures

Maintain Listing of Accounts Receivable and Payable

Prepare batches of invoices for data entry

Record all checks and manage weekly check run

Prepare vendor check-in mailing

List all vendors check in the log book

Assist the Controller in the daily banking requirements

Assist in the development and implementation of new procedures and features to enhance the workflow of the department

Course work in Business with an emphasis in Accounting,

Technical Skills and Prior Experience

Must be PC proficient and able to thrive in a fast -pace setting.

Must have strong experience with Microsoft Excel, Access and Word.

Strong verbal and written communication skills.

Strong interpersonal, supervisory and customer service skills required.

Ability to multi-task, work under pressure and meet deadlines required.

Ability to Listen, Communicate (written and verbal), excellent grammar, spelling, proof reading skills and follow-up effectively with all staffing levels and clients/customers.

Ability to perform at high levels in a fast paced ever-changing work environment.