Operations Specialist

zennya Health

Makati, Philippines
Makati, Metro Manila, Philippines
Makati
Metro Manila
Philippines
Philippines
₱18,000.00 - ₱22,000.00 / month
PHP
18000
22000
18000
MONTH
Full timeFULL_TIME
Open to fresh grads

Expired a month ago

2024-11-20T15:15:50.257039+00:00

Open to fresh grads

Job closed.

Job Description

Operations Specialist

Join zennya Health, a tech startup that provides wellness and medical services directly to our clients' homes. We are looking for a motivated and tech-savvy Operations Specialist who is passionate about using technology to enhance customer experiences.

About the Role:

As an Operations Specialist, you will play an important role in making sure daily tasks run smoothly, improving how we work, and ensuring great interactions with our customers. This role gives you a unique chance to help develop our in-house software, find patterns, solve problems, and make valuable suggestions to improve our systems. If you are tech-savvy, eager to learn, and enjoy finding creative solutions, this role is for you.

Key Responsibilities:

Resolve customer issues by identifying problems, researching solutions, and providing clear, concise guidance.

Maintain detailed records of customer interactions and support documentation for upper management.

Collaborate with our tech team to evaluate system issues and recommend enhancements

Provide support to customers for technical issues related to our app, guiding them to successful resolutions.

Proactively identify opportunities to improve processes and suggest innovative solutions.

What We Offer:

A dynamic, tech-focused environment where your ideas and feedback matter.

Opportunities for rapid career growth for those who demonstrate initiative and a passion for technology.

The chance to work with a forward-thinking team to build systems that directly impact our customers' experiences.

Minimum Qualifications

Strong written and oral communication skills in English.

Excellent customer service skills.

Ability to multitask, prioritize, and manage time effectively.

Good understanding of operating systems and relevant software.

Excellent problem-solving abilities and a focus on delivering quality outcomes.

Bachelor's degree preferred.

Onsite position.

Required Skills

MS Office
Customer Service
Time Management
Reading Comprehension
Critical Thinking
Communication Skills

Jobs Summary

Job Level: Entry Level / Junior, Apprentice

Job Category: IT and Software

Educational Requirement: Bachelor's degree graduate

Recruiter response to application: Once in a while

Office Address: Makati, Metro Manila, Philippines

Industry: Health / Medical

Vacancy: 5 openings

Website: http://zennya.com/

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About zennya Health

WHO WE ARE Zennya is disrupting healthcare as one of the fastest-growing startups in the Philippines. We are creating a mobile app-driven virtual hospital infrastructure to deliver next generation healthcare at home. We are here to institute and innovate the health industry, not only in the Philippines but regionally in South East Asia. We are led by a Silicon Valley veteran, backed by the top VCs and private investors in the Philippines, and partnered with many of the best local institutions in healthcare. We are looking for passionate, out-of-the-box thinkers, innovators, and challengers who aren’t willing to accept the status quo, and are ready to help us fight to make impact in a system that affects the welfare and wellbeing of millions of people. You would be joining a team of some of the most talented and driven individuals in the country. You will be using some of the best productivity and development tools in the industry, in a fast pace output-driven environment.

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