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Accenture in the Philippines

Customer Support Associate | BGC, Taguig  

Accenture in the Philippines

 
  • Taguig, Philippines
    10th Floor, Barangka Ilaya, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Berakhir 2 years ago

2023-02-13T16:00:00+00:00
Ditutup.

Deskripsi Pekerjaan

Are you ready to accent on the future? Apply now and be part of Accenture’s growing organization of empowered people!

Accenture in the Philippines is currently looking for Customer Service Representatives who will be responsible in performing the following day-to-day tasks:

  • You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
  • You will document troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution.
  • You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.

Kualifikasi Minimum

What are we looking?

  • Open to college graduates, college undergraduates, and associate degree graduates
  • Must have at least 1 year of work experience in a BPO industry
  • Amenable to work in BGC, Taguig
  • Willing to go back on-site once recalled

Good to have skills:

  • Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Vokasi (D3)
Respon rekruter ke lamaran
Always
Alamat Kantor
Uptown Tower 2, BGC Taguig, Metro Manila, Philippines
Industri
Information Technology / IT
Lowongan
100 lowongan dibuka
Situs
https://www.accenture.com/ph-en/careers

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Tentang Accenture in the Philippines

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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