Client Solutions Associate | Open for Career Shifters  

1-Day Onsite Processing is available for this role. Visit our Career Hub every Monday-Friday (except holidays) from 9am-3pm.

Accenture Holiday Rush: Get 30K* Hiring Bonus when you apply & get hired for our CSR opening.

Get a chance to win exciting gadgets when you apply and get hired at Accenture Cebu as Customer Service Representative! Walk-in promo period runs from October 21, 2024 up to December 13, 2024.

Candidates who showed up in the Career Hub and complete the HRI stage will receive Lazada e-wallet voucher worth P310

*Terms and Conditions apply.

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

• You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
• You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
• You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
• You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

About You: The ideal candidate will have the following skills and experience:

• College graduates, undergraduates, SHS, and HS graduates
• With 0-5 months BPO experience
• With excellent communication skills
• Amenable to work on a shifting schedule.
• Willing to work in Cebu City, Cebu