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Accenture in the Philippines

Open to Career Shifters | Customer Support Associate | Cebu Site  

Accenture in the Philippines

 

Lowongan dipasang a day ago dan batas waktu lamaran adalah 30 Dec

Rekruter terakhir aktif 5 hours ago

2024-12-03T02:50:07.876818+00:002024-12-30T16:00:00+00:00

Deskripsi Pekerjaan

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

  • You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
  • You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
  • You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
  • You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

Kualifikasi Minimum

About You: The ideal candidate will have the following skills and experience:

  • College graduates, undergraduates, SHS, and HS graduates
  • With 0-5 months BPO experience
  • With excellent communication skills
  • Amenable to work on a shifting schedule.
  • Willing to work in Cebu City, Cebu

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus SMA
Alamat Kantor
Cebu City, Cebu, Philippines
Industri
Information Technology / IT
Lowongan
100 lowongan dibuka
Situs
https://www.accenture.com/ph-en/careers

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Tentang Accenture in the Philippines

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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