Voice Support Representative | Insurance Account  

Apply now and receive 40,000 Hiring Bonus* once you get hired!

1-Day onsite processing is available for this role. Visit our Career Hub evey Monday-Fridat (except Holidays), 9AM-6PM.

Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate (Insurance) role.

About the Role: As a Customer Service Associate (Insurance), you will be performing the following tasks on a daily:

• Review completeness and compliance of all documents received.
• Verify accuracy of agent and license information.
• Analyze information to determine proper handling of work.
• Encode agent, license and commission information in the system accurately.
• Update existing agent record in the system, if needed.
• Create and post correspondences, if needed.
• Identify the next process based on the workflow and create necessary transactions.
• Performs other task that may be assigned from time to time by Team Leader, Manager, Director.

About You: The ideal candidate will have the following skills and experience:

• Open to college graduate and under graduate with relevant work experience
• Must have 1 year of experience in financial/healthcare/insurance accounts
• Proficient in Microsoft applications
• Must be willing to work full time onsite in Gateway, Cubao
• Must be flexible with shifts
• Ability to adhere to current performance tool that team uses
• Coachable - Seeks out and accepts feedback to improve personal performance

If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-6PM located at:

• Mandaluyong City: GF Cybergate 1, Boni, Mandaluyong City.
• Quezon City: 3rd Floor Gateway Mall, Cubao, Quezon City