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Technical Support Representative
Aces Call Center Jobs Inc.
- Pasig, PhilippinesPasig, Metro Manila, Unit 605 BSA Twin Towers (back SM Megamall Bldg A) Bank Drive, Ortigas Ctr, Pasig, Metro Manila, Philippines, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- PHP 15.000,00 - PHP 20.000,00 / bulanPHP150002000015000MONTH
- Penuh waktuFULL_TIME
Lowongan dipasang a day ago dan batas waktu lamaran adalah 8 Nov
Rekruter terakhir aktif a day ago
2024-09-07T03:15:32.554682+00:002024-11-08T16:00:00+00:00Deskripsi Pekerjaan
- Answer and respond to customers' calls and mails relating to their technical issues.
- Diagnose, clarify, and/or resolve support requests.
- Seek appropriate guidance for more complex matters.
- Record all calls and questions relating to technical problems in the internal call database.
- Achieve computer system objectives by:
- Gathering pertinent data.
- Identifying and evaluating options.
- Recommending a course of action.
- Confirm program objectives and specifications by:
- Testing new programs.
- Comparing programs with established standards.
- Making modifications.
- Improve existing programs by:
- Reviewing objectives and specifications.
- Evaluating proposed changes.
- Recommending changes.
- Making modifications.
Kualifikasi Minimum
- Average to advanced knowledge in MS Word, Excel, Internet, and other related applications.
- Average to advanced written and spoken English.
- Basic troubleshooting skills.
- Excellent customer service skills.
- Appreciation for easy to use, intuitive software.
- Amenable to shifting schedules, including night shifts.
- Preferably Filipino.
Keahlian yang diperlukan
- MS Office
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Unit 605 BSA Twin Towers (back SM Megamall Bldg A) Bank Drive, Ortigas Ctr, Pasig, Metro Manila, Philippines
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Tentang Aces Call Center Jobs Inc.
ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.
www.acesjobs.com.ph
ACES
HIRES
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3,000
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Prepaid Load Card)
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Why Join Us?
DISCOVER UNLIMITED JOB POSSIBILITIES
CONVENIENCE One Stop Shop - One Day Hiring
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.
Since 2011, over 10,000+ jobseekers found their job through ACES!
CHOICES Comprehensive Active Jobs
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)
Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.
Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
________________________________________
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
• Makati City
• Ortigas Center
• Mandaluyong City
• Pasig City
• Masinag, Antipolo
• Taguig City - Fort Bonifacio
• Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
• South Luzon Area - Sucat, Alabang, Laguna
• Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
• Other Areas
Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
• Inbound and Outbound Customer Service Reps (CSR)
• Hotel Reservations and Sales or Online Hotel Booking Agents
• Technical Support Representatives (TSR) for various industries
• IT Helpdesk Officers
• Insurance Account Services
• Financial Services - Banking, Fraud, Mortgage, FinTech
• Collections Account - Collection Officers, Medical collection
• Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
• Billing Account Services
• Travel Booking / Airline Ticketing Account
• Pioneer Account / Local accounts
• DAYSHIFT - CSR / TSR
• BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies
By submitting your application, you agree for Aces Call Center Jobs Inc. to collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.