Operations Head  

Job Duties and Responsibilities

• Spearheads and facilitates quality and continuous improvement across processes and initiates a culture of operational excellence across the organization
• Creates comprehensive execution plans and cost estimates that meet clients’ KPIs
• Oversees all operational aspects of a project
• Closely coordinates with Account Managers/Business Unit Director regarding any administrative and logistical support that the project requires
• Ensures executional excellence and cost efficiency
• Conducts periodic evaluation/feedback of activities with the team
• Plans training and motivational programs needed to enhance quality of staff
• Ensures all operational documents, forms and materials are complete and correct
• Checks accuracy of receipts, disbursements and liquidations
• Monitors all financial movements of department
• Prepares statements on financial condition of each project assigned to the department

Job Qualifications

• Bachelor's Degree
• Extensive leadership experience in various types of below-the-line activities across different channels, including brand activations, manpower deployment, and product sampling
• Equipped with strategic and analytical skills
• An effective communicator and can partner in managing clients and project stakeholders