Business Analyst  

• Collaborate with stakeholders across departments to identify business needs and translate them into detailed functional and technical requirements.
• Conduct in-depth analysis of current business processes to identify areas for improvement and recommend actionable solutions.
• Develop and maintain business process documentation, including workflows, use cases, and business requirements documentation (BRD).
• Facilitate workshops and meetings to gather requirements and align stakeholders on project objectives.
• Liaise with IT and development teams to ensure requirements are understood and implemented correctly.
• Create and manage project plans, timelines, and milestones, ensuring alignment with business goals.
• Perform data analysis to identify trends and provide insights that drive business decisions.
• Support testing phases by developing test cases, validating system functionality, and ensuring deliverables meet business requirements.
• Provide ongoing support and training to end-users to ensure the successful adoption of new systems or processes.

Monitor project progress and communicate updates to stakeholders and senior management.

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• At least 2+ years of experience in business analysis or a similar role.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Proficiency in business analysis tools and techniques, such as process modeling, SWOT analysis, and gap analysis.
• Experience with project management and collaboration tools (e.g., JIRA, Trello, Kanban, Microsoft Project).
• Solid understanding of system development lifecycle (SDLC) and Agile methodologies.
• Strong communication skills, with the ability to present ideas clearly and interact effectively with stakeholders at all levels.
• Knowledge of data visualization tools (e.g., Power BI, Tableau) and reporting is a plus.
• Ability to work onsite and extend working hours when necessary