Operations Specialist | Work From Home  

We are seeking an Operations Specialist for a forward-thinking company dedicated to providing exceptional services in the energy space. The team is committed to innovation, efficiency, and customer satisfaction. We are seeking a dynamic Operations Specialist to join the team and help streamline our processes, enhance operational capabilities, and ensure seamless documentation and workflows.

Day-to-Day Operations

• Oversee daily operational tasks to ensure smooth and efficient functioning of processes.
• Coordinate with various teams to manage operational requirements and address any issues that arise.

Client Interaction and Support

• Guide clients through the process of submitting necessary information and documentation.
• Ensure all client submissions meet the required standards and specifications.

Data Review and Entry

• Review submitted data and documentation for accuracy and completeness.
• Enter and maintain data in the company's systems to support various operational processes.

Documentation and Compliance

• Assist in the generation and management of required documentation.
• Ensure all documentation complies with relevant regulations and standards.

Status Monitoring and Updates

• Maintain accurate and up-to-date records of project statuses and client interactions.
• Communicate status updates to internal teams and stakeholders as needed.

Process Improvement and Documentation

• Identify opportunities for process automation and improvement to enhance operational efficiency.
• Assist in developing and documenting workflows and processes for operational tasks.

• Proven experience in operations, process management, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using data management and CRM tools.
• Ability to interpret and analyze technical data and documentation.
• Problem-solving mindset with a focus on continuous improvement.
• Must be willing to work US Business Hours - flexible hours and not your usual 9-5 job (details will be provided and may still change)
• Experience in Virtual Assistance

Nice-to-Have (but not required):

• Experience in a startup environment