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Tenant Relation Officer
Jendela Group
- Jakarta Barat, IndonesiaRT11/RW10, Jalan Gang H Amir, Kebon Jeruk Kel., Kebon Jeruk, Jakarta Barat, DKI Jakarta, IndonesiaJakarta BaratDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang 8 days ago dan batas waktu lamaran adalah 30 Aug
Rekruter terakhir aktif 2 hours ago
2024-08-30T10:47:53.783457+00:002025-08-30T10:47:53.783457+00:00Deskripsi Pekerjaan
Job Description
This role plays a very important key to shape Jendela360 User Experience that convert in to Viral Word of Mouth
Responsibility
- Make sure number of renewal rental rate is achieving the target
- Constantly innovation processes to create world-class experience
- Listening to costumer journey or concerns and working to resolve their issues
- Maintaning a remarkable relationship to every stakeholder
- Arranging any schedule (Visit, repair, Etc) with another skateholder
Kualifikasi Minimum
- Preferably experienced in property industry (Its a plus)
- Fast response attitude
- Excellent Communicatos and people-oriented
- Love to conversing with people
- Highly empathic
- Excellent problem-solving skills
- At least 1 years of working experience in the related field is required for this position
- Might be Shifting
- Required be shifting
- Persuasion and Negotiation
- Communication Skills
Fasilitas dan Tunjangan
Performance Bonus
Medical / Health Insurance
Keahlian yang diperlukan
- Persuasion and Negotiation
- Problem Solving
- Communication Skills
- Empathy
- Speaking
- Persuasion
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Ruko Business Park AB-6 Jl. Raya Meruya ilir, Kebon Jeruk, West Jakarta, DKI Jakarta, Indonesia, West Jakarta, Indonesia
Agar merasa aman saat melamar: carilah ikon verifikasi dan selalu lakukan riset terhadap Perusahaan yang Anda lamar. Hindari dan laporkan situasi dimana Perusahaan membutuhkan bayaran dalam proses rekrutmen mereka.
Tentang Jendela Group
Jendela360 is a leading apartment rental platform in Indonesia. We connect renter and apartment owner with the help of technology such as: 360 Virtual Tour and Payment processing that able to turn payment into installment up to 12x.
Nowadays We see traffic jam is getting worse everywhere in the city. It would take anywhere around 2-6 hours to commute from home to working/business place EACH DAY. The current solution offered, does not solve the problem properly. not to mention the enactment of new regulations that are very restrictive, such as odd-even rules. And for one to purchase a landed house in the middle of the city, especially for the younger generation, is now nearly impossible. If We see in this point of view, We can see that Apartment living currently provide the best solution available (and will continue to do so in the future). With its location usually strategic to business center and other essential places in town. The completeness of facilities offered on the apartment. No wonder Apartment become the most favorable solution to this problem.
Unfortunately, finding apartment may proved to be a very tough process, especially for the first timer. From the step of browsing and gathering all the information scattered on the web, contacting agent one by one, assessing whether the agent is trustable or not, up to negotiating price, and ultimately the heavy burden one must carry to pay 1 year upfront rental cost would be a big turn off for lots of people try to rent an apartment.
We believe such a pain process, should be eliminated. By putting a higher standard, and helpful advisor to help people find an Apartment suitable for their needs, and budget. We do that by connecting them with the best agent that specialized in that area, also by giving them the touch of technology like Virtual Tour where user able to virtually walk around the apartment unit, and make sure the unit their after is favorable for them. Ultimately We give people the ease to pay by monthly-base instead of heavy upfront payment. This way Jendela360 is not only saves people time, but also solving the problem with the new superior experience!
If you feel thrilled and excited reading the above description. We challenge you to join out boat with goal to revolutionize the archaic, yet lucrative property industry, together with our solid, highly passionate and dedicated team. If you think you're the right person, Let's ride together