Sales & Operations Clerk  

Job Summary:

To ensure that all inquiries and pertinent documents are properly channeled/endorsed efficiently and professionally to maintain good relationships with the Clients or Architects.

Duties& Responsibilities:

· To received and channeled all incoming calls (inquiries, follow-ups, requests, complaints) accordingly;

· To take up all emails receives and reply accordingly and efficiently;

· To ensure that all plans and other pertinent documents are printed and endorsed at the soonest to the assigned/designated person;

· To ensure that incoming calls are assigned and endorsed efficiently after call;

· To ensure that all exchanges with the client/caller regarding a particular project are properly noted and endorsed to the assigned Sales Executive/Representative to avoid miscommunication;

· To scanned and transmit all documents (Quotations, Plans/Layouts, Shop drawings, Technical preparation drawings) to clients or Cebu branch efficiently and professionally;

· To ensure that all pertinent documents are properly printed and photocopied prior to transmittal;

· Scanning and Releasing the Job Order copies to the respective department such as Production, Engineering, Accounting and Sales;

· Endorsed the pertinent documents from a fax machine to the assigned/designated person;

· Assisted the Sales Executives/Representative needs especially in looking for a quotations and shop drawings; and

· Conduct other responsibilities may assigned by the immediate manager/head.

• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Hardworking
• Keen into details and with good listening skills
• Results oriented and with initiative
• Computer literate (Microsoft Excel, Word and PowerPoint)
• Team working skills: to work cooperatively and liaise with people at all levels
• Can operate photocopier and fax machine