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Customer Success Officer
LeapFroggr Inc.
- Manila, Philippines439, Escolta Street , Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Berakhir 9 days ago
2024-08-29T16:00:00+00:00Ditutup.
Deskripsi Pekerjaan
The job responsibilities include everything related to customer service and happiness.
- Provide superior customer service by understanding customers' needs.
- Answer queries and provide complete and accurate information to help users perform tasks.
- Meeting with clients face to face to do product demos.
- Handling of online product demos to demonstrate the app and holding webinars.
- Updating of internal help articles and documentation.
- Perform other administrative tasks that may be assigned by management.
Why Join Us?
- Experience on-the-job skill development and mentoring program.
- Learn from our in-house and external trainings.
- Grow and challenge yourself to join our leadership development program.
- Work in a Company that values an entrepreneurial mindset on the job.
- Feel secure in our above industry compensation package.
- Join an organization that has a high retention rate, where people love where they work.
Kualifikasi Minimum
- Graduate of any four year course;
- Tech-savvy: Comfortable with using various software and platforms, as well as the ability to learn new tools quickly.
- Problem-solving abilities: The candidate should be able to identify, analyze, and effectively solve customer issues.
- Strong interpersonal skills: The ability to build and maintain positive relationships with customers.
- Excellent command of the English language: The candidate must possess clear and articulate written and spoken English skills, demonstrating the ability to communicate effectively and professionally.
- Prior experience in a customer-facing role: Experience in customer service, sales, or a related field is preferred.
- Strong customer service orientation, assertiveness, and confidence.
- Team player: The ability to work well within a team and contribute to its overall success.
Fasilitas dan Tunjangan
Flexitime
Paid Vacation Leave
Paid Sick Leave
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Regina Building, Escolta Street, Binondo, Manila, Metro Manila, Philippines
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Tentang LeapFroggr Inc.
LeapFroggr Inc. is a technology company that operates SeriousMD & NowServing. Together, SeriousMD & NowServing is a healthcare platform, whose sole mission is to "improve healthcare through technology."
Our company culture revolves around excellence, family and community, cooperation and sharing.