Director of Customer Service  

The Customer Service Representative is responsible for handling customer inquiries and complaints, providing high-quality customer service, and ensuring customer satisfaction. This position requires good communication skills, problem-solving skills, and customer-oriented service awareness.
Handle customer inquiries through channels such as phone, email, or online chat, and provide timely and accurate information.
Answer customer questions and provide detailed descriptions of products and services.

• Communication Skills: Have good written and verbal communication skills, can effectively listen and respond to customer needs.
• Problem Solving: Have good problem solving skills, can handle customer complaints and emergencies under pressure.
• Customer Orientation: Strong sense of customer service and customer-centric mindset.
• Teamwork: Ability to work effectively with team members and other departments to ensure comprehensive resolution of customer issues.