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Rakamin

Customer Success Officer Freelance  

Rakamin

 
  • Yogyakarta, Indonesia
    Yogyakarta, DI Yogyakarta, Indonesia
    Yogyakarta
    DI Yogyakarta
    Indonesia
    Indonesia
    TELECOMMUTE
  • Penuh waktuFULL_TIME

Lowongan dipasang 17 days ago dan batas waktu lamaran adalah 30 Dec

Rekruter terakhir aktif 8 hours ago

2024-11-04T07:52:10.413196+00:002024-12-30T17:00:00+00:00

Deskripsi Pekerjaan

1. Reply to user chat questions and help user to solve their problem
2. Complaint ticket & relationship management to user and stakeholder
3. Gather, analyze, and advocate user feedback
4. Collaborate with other departments to improve products and services to increase customer satisfaction

Kualifikasi Minimum

1. Bachelor degree from any major
2. Proven min. 1 year work experience as Customer Service, have worked on Recruitment Consultant or Recruitment Project is preferred
3. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with customers.
4. Strong understanding of customer experience principles, strategies, and best practices.
5. Strong problem-solving skills while also paying attention to detail.
6. Having experience using CRM/CS tools

Fasilitas dan Tunjangan

  • Work from HomeWork from Home

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Once in a while
Alamat Kantor
Yogyakarta, DI Yogyakarta, Indonesia
Industri
Human Resources / HR
Lowongan
10 lowongan dibuka
Situs
https://rakamin.com/

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Tentang Rakamin

Rakamin is #1 integrated talent management platform on hiring, assessment and employee upskilling that meet the high standards of top companies. Our innovative approach ensures that your organization attracts, develops, and retains the best talent, driving long-term success and growth.

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