Upselling - Customer Support Specialist | No Experience | Pasig  

Who Are We Looking For?

We are looking for passionate technical support representatives who can live and breathe our core values.

We’ll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you? You’ll be the voice of the brand and it’s up to you to develop personalized and memorable experiences between our clients and their customers.

What Are We Looking For in You?
• WOW Customers over the phone, online chat, or email
• Ability to multi-task and adapt to changes quickly
• Enthusiasm and a Be BOLD attitude with great customer service skills
• A problem solver with keen attention to detail
• A WORK Together approach with open communication, excellence in service, integrity, and accountability
• Knows how to address customer concerns creatively and share feedback with other teammates
• Build TRUST by working as a team member, as well as independently, with minimal supervision
• Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
• Senior High Graduate
• Must have completed at least 60 units in college
• Minimum of 18 years of age

What Should You Expect From Us?

• Paid training from day one
• Tons of growth opportunity (93% of our non-agent positions are filled internally)
• A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much more
• Access to some pretty cool tools and resources
• A feeling of accomplishment when you WOW Customers
• Ongoing training designed to improve customer experience and business performance
• Fun team environment where we work hard to Build TRUST every single day

But that’s Not All!
Here’s a few more perks you’ll enjoy when you join our team:

• Competitive starting wage
• Full-time shifts
• A suite of benefits which include medical, dental, and vision
• Employee Discounts
• Strong community involvement
• No cold-calling or telemarketing

Show this ad/mention to our Front Desk Officer that your job source is Kalibrr to avail of EXCLUSIVE PERKS:

• 30,000 to 50,000 Signing Bonus*
• Free Grab ride**
• Direct chat line for inquiries
• HMO Benefits Day 1*

*Terms & conditions apply
**Applicable to Metro Manila - Online candidates/hires only