IT Administrator  

The IT Administrator shall provide basic support for hardware systems as well as maintain a stable IT infrastructure with minimal downtime and maximum performance.

Responsibilities:

• Conduct installation, configuration, operation, troubleshooting and maintenance of all hardware systems
• Install enterprise software and dedicated hardware
• Service all IT matters including domain management, system procurement, communication tools, user account management, access control and desktop and remote support
• Run regular maintenance checks on company hardware and software and ensure relevant updates are installed
• Monitor system and network performance, provide availability and security management
• Manage and update all network device operating system and firmware, upkeep all security firewall rules and manage VPN across different networks
• Ensure a disaster recovery plan and strategy is in place for all critical systems
• Work with the team to optimize new policies, procedures and workflow for current systems and new projects to ensure seamless continuity
• Manage inventory, maintenance contracts, vendor communication and upkeep all documentation
• Ensure that all hardware and software is compliant with organization and industry standards
• Assist in project-related activities as required
• Other tasks and responsibilities as assigned

• Has a Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or any related course
• At least 3 years relevant experience in providing IT support in a fast-paced, dynamic corporate environment
• Experience in Windows OS, OS X and other open source applications
• Experience in a retail environment a big plus
• Self-starter and self-driven
• Good verbal and written communication skills
• Highly motivated and detail oriented
• Amenable to work beyond working hours