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Web Developer Trainer | SME | Remote | Hybrid
Wide-out Workforces Inc.
- Makati, PhilippinesBel-Air, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Ditutup.
Deskripsi Pekerjaan
The goal of the Subject Matter Expert (SME) is to empower every member of the team to succeed in the role they are assigned by forging and paving the right path towards excellence. They are tasked to define and enact the standards the company must abide by.
Primary Responsibilities
- Onboard, train, assess, and upskill team members.
- Define and document all processes, and address quality concerns at each step.
- Respond to technical alerts and escalations.
- Deliver projects that require expertise levels.
Additional Responsibilities
- Screen applicants to gauge competency and potential.
- Test trainees by creating goalposts and successive knowledge checks.
- Create training materials and implement training plans.
- Deliver effective coaching and performance improvement.
- Make sure all knowledge is centralized and easily accessible.
- Analyze processes and apply optimizations and improvements.
- Align all knowledge to all team members to follow through on successes and prevent failures.
- Be a role model of the company’s core values: agility, quality, and accountability.
Kualifikasi Minimum
Qualifications
- At least 2 years of experience in digital publishing and/or rich media advertising
- At least 2 years of experience in a management, supervisory, or training capacity
- Expert-level proficiency in HTML5, CSS, and JavaScript
- Knowledge in working and building creatives with Celtra and Google/DoubleClick Studio
- Knowledge in Adobe Photoshop and Adobe Illustrator at least be at an intermediate level
- Experience designing and writing test automation scripts
- Experience using test automation frameworks
- Highly proficient in a quality assurance capacity
- Knowledge of constructs and execution of training curriculum
- Knowledge in advertising operations is an advantage
- Knowledge in video editing would also be a plus
Desired Skills & Attributes
- Analytical mind, detail-oriented, and problem-solving aptitude
- Collaborative and team-oriented
- Excellent command of English, both in verbal and written forms
- Proficiency with Google Suite (Docs, Sheets, Slides)
- Able to map and document processes, and create flowcharts
- Amenable to work in the night shift
- Amenable to work during holidays and to render overtime when needed
- BPO background is a plus but not required
Fasilitas dan Tunjangan
Work from Home
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- IT and Software
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Unit 2802 28th Floor Pacific Star Building
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Tentang Wide-out Workforces Inc.
Since 2005, WIDEOUT AQA has been the human side of the technology powering MarTech.
We’ve designed bespoke programs for enterprise companies such as GOOGLE, VSP + ZETA Global; supercharging their marketing teams + partners by plugging into our existing infrastructure + leveraging our distributed teams.
Our core services include Creative Development, Ad Operations, Ad Production + Video Editing.
Schedule a call with one of our Solution Consultants to see how we can help you today