What is an Account Manager?
Account managers work in sales. Basically it is finding new customers and retaining existing ones. Account managers need to identify customer needs and create sales opportunities and demands. An account manager is usually responsible to the account executive.
Account managers are usually graduates from fields related to marketing, business, or communications. An account manager is not only centered in finding customers as account executives do, but he must be able to forecast. The intended forecast aims to create win-win conditions for both the company and its customers. Account managers really have to get used to achieving high targets.
Job Overview
[Company name] is a company engaged in the [company field] looking for an account manager. Account managers who are looking for are those who have similar experience for at least 3 years and have a track record in achieving high sales targets. The account manager will work closely with the account executive to develop and explore client growth opportunities.
Responsibilities and Duties
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Serves as the primary point of contact for all customer account management issues.
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Build and maintain strong and long-lasting client relationships.
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Negotiate contracts and deals to maximize profits.
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Work directly with clients to set strategy, programming and budget.
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Perform forecasts on a monthly, quarterly, and annual basis.
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Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
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Develop new business opportunities with existing clients and/or identify areas of improvement to meet sales quotas.
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Assist with all forms of client requests and comments.
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Work with B2C teams to drive growth initiatives.
Minimum Qualifications
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Bachelor's degree in any field, from marketing, management, business or communications is preferred.
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Have a minimum of 3 years experience in sales.
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Have knowledge of market research, sales and negotiation principles.
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Have skills in communication, negotiation, and presentation to various types of stakeholders, including executives and C-Levels.
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Skilled in operating Microsoft Office; knowledge of CRM software (eg Salesforce) is a plus.
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Proven ability to handle multiple account management projects at once, while maintaining a keen attention to detail.
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Have good time management.
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Happy to travel or meet in the field.
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