Accenture Philippines
Accenture Philippines

Customer Service Representative | Cebu  

Accenture Philippines

 
  • Cebu City, Philippines
    Cebu City, Central Visayas, Philippines
    Cebu City
    Central Visayas
    Philippines
    Philippines
  • Full timeFULL_TIME

Posted a month ago and deadline of application is on 16 Jun

Recruiter was hiring a day ago

2024-05-17T00:30:14.427930+00:002024-06-16T16:00:00+00:00

Job Description

About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:

  • You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
  • You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
  • You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
  • You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.

Minimum Qualifications

About You: The ideal candidate will have the following skills and experience:

  • College graduates, undergraduates, SHS, and HS graduates
  • With at least 6 months to 1 year of BPO experience
  • Amenable to work on a shifting schedule.
  • Willing to work in Cebu City, Cebu

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Graduated from high school
Recruiter response to application
Always
Office Address
Cebu City, Central Visayas, Philippines
Industry
Information Technology / IT
Vacancy
100 openings
Website
https://www.accenture.com/ph-en

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About Accenture Philippines

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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