CSR Insurance Account
Accenture Philippines
- Muntinlupa, PhilippinesMuntinlupa, Metro Manila, PhilippinesMuntinlupaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 7 days ago and deadline of application is on 30 Jul
Recruiter was hiring 17 hours ago
2024-06-28T06:52:07.704236+00:002024-07-30T16:00:00+00:00Job Description
As a Customer Service Representative (Insurance), you will be performing the following tasks on a daily:
- You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
Minimum Qualifications
The ideal candidate will have the following skills and experience:
- College graduates, undergraduates, SHS, and HS graduates
- At least 1-year of work experience in an Insurance OR Health account (combined should be acceptable too, e.g. 6 months in Insurance account and 6 months in Health account totaling to 1 year overall)
- Amenable to work on a shifting schedule.
- Willing to work in Alabang, Muntinlupa City
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Muntinlupa, Metro Manila, Philippines
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.