Technical Support Rep | Cebu Site
Accenture in the Philippines
- Cebu City, PhilippinesCebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 months ago
2024-08-24T16:00:00+00:00Job closed.
Job Description
About the Role: As a Service Desk Associate, you will be performing the following tasks on a daily:
- Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.
Minimum Qualifications
About You: The ideal candidate will have the following skills and experience:
- Excellent English Communication Skills
- Open to College Graduates without Experience
- Open to undergraduates with at least 1 year BPO experience
- Work on a shifting schedule and during holidays as needed
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Cebu City, Cebu, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 100 openings
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About Accenture in the Philippines
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.