Training & Development Team Lead
Accenture in the Philippines
- Mandaluyong, PhilippinesMandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
About the Role: As a Senior Training Analyst you will perform the following (but not limited to) duties and responsibilities:
Assessment of Training Needs:
- Performance trends and training needs analysis to help the project improve performance or manage performance outliers through training or coaching intervention programs.
- Implement the review, design/development (when necessary) and assessment of training curriculum, content/learning materials, approach/methodology and performance evaluation process
Reporting
- Generates, reviews, and distributes required training reports such as training trends and activity reports to Operation Leads and/or Clients
- Maintains collection and tracking of relevant Training data
- Assists with team-specific reporting activities, including productivity reports, end of shift reports, and other operations-related reports all pertaining to trainees’ performance
Minimum Qualifications
About You: The ideal candidate will have the following skills and experience:
- Open to college graduate and undergraduate with relevant work experience in Training
- Must have at least 3 years of experience in Training and Development
- Must have at least 1 year of supervisory experience
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Office Address
- Mandaluyong, Metro Manila, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 100 openings
About Accenture in the Philippines
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.