Customer Service Representative | Accenture Cebu
Accenture in the Philippines
- Cebu City, PhilippinesCebu City, Cebu, PhilippinesCebu CityCebuPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Get a chance to win exciting gadgets when you apply and get hired at Accenture Cebu as Customer Service Representative! Walk-in promo period runs from October 21, 2024 up to December 13, 2024.. *Terms and Conditions apply.
Candidates who showed up in the Career Hub and complete the HRI stage will receive Lazada e-wallet voucher worth P310! *Terms and Conditions apply.
About the Role: As a Customer Service Representative, you will be performing the following tasks on a daily:
You will be receiving inbound calls to provide customer service support to policy holders, agents, 3rd party callers and new customers.
- You will conduct research through maximizing all available resources and provides the necessary information in response to queries from callers.
- You will be asks to provide resolutions to caller problems and issues including researching and exploring alternative solutions.
- You will create promised solutions or after call work and escalates unresolved issues outside of his/her scope.
1-Day Onsite Processing is available for this Role. Visit our Career Hub every Monday-Friday (Except Holidays). from 9am-6pm. Our Career hub is located at:
- Cebu City: 16F Ebloc 2, W Geonzon St., Cebu I.T. Park, Lahug, Cebu City
Minimum Qualifications
About You: The ideal candidate will have the following skills and experience:
- College graduates, undergraduates, SHS, and HS graduates
- Minimum of 6 months customer service or relevant experience
- With excellent communication skills
- Amenable to work on a shifting schedule.
- Willing to work in Cebu City, Cebu
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Office Address
- Cebu City, Cebu, Philippines
- Industry
- Information Technology / IT
- Vacancy
- 100 openings