Voice Support Representative | Insurance Account
Accenture in the Philippines
- Quezon City, PhilippinesQuezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted a day ago and deadline of application is on 9 Jan
Recruiter was hiring 6 hours ago
2025-01-07T07:41:09.391181+00:002025-01-09T16:00:00+00:00Job Description
Apply now and receive 40,000 Hiring Bonus* once you get hired!
1-Day onsite processing is available for this role. Visit our Career Hub evey Monday-Fridat (except Holidays), 9AM-6PM.
Accenture in the Philippines is currently looking for talented individuals for our Customer Service Associate (Insurance) role.
About the Role: As a Customer Service Associate (Insurance), you will be performing the following tasks on a daily:
- Review completeness and compliance of all documents received.
- Verify accuracy of agent and license information.
- Analyze information to determine proper handling of work.
- Encode agent, license and commission information in the system accurately.
- Update existing agent record in the system, if needed.
- Create and post correspondences, if needed.
- Identify the next process based on the workflow and create necessary transactions.
- Performs other task that may be assigned from time to time by Team Leader, Manager, Director.
Minimum Qualifications
About You: The ideal candidate will have the following skills and experience:
- Open to college graduate and under graduate with relevant work experience
- Must have 1 year of experience in financial/healthcare/insurance accounts
- Proficient in Microsoft applications
- Must be willing to work full time onsite in Gateway, Cubao
- Must be flexible with shifts
- Ability to adhere to current performance tool that team uses
- Coachable - Seeks out and accepts feedback to improve personal performance
If you are interested to be part of our diverse community, you may drop by at our career hub every Monday – Friday (except holidays) from 9AM-6PM located at:
- Mandaluyong City: GF Cybergate 1, Boni, Mandaluyong City.
- Quezon City: 3rd Floor Gateway Mall, Cubao, Quezon City
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Quezon City, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.