Network and Telephony Supervisor

AboitizPower

Taguig, Philippines
NAC Tower, 32nd Street, Bonifacio Global City, Taguig, Metro Manila, Philippines
Taguig
Metro Manila
Philippines
Philippines
TELECOMMUTE
Full timeFULL_TIME

Posted 2 months ago and deadline of application is on 29 Apr

Recruiter was hiring 7 days ago

2024-02-13T05:20:45.316550+00:002024-04-29T16:00:00+00:00

Job Description

The Network and Telephony Supervisor performs functions such as provisioning, installation/configuration, operation and maintenance of the IT Network and Telephony infrastructure related systems i.e LAN, WAN, SDWAN, Telephony, Leased Circuits, Internet and Cloud connectivity. This individual participates in technical research and development to enable continuing innovation within Infrastructure. This individual will be the contract representative of the Network & Telephony Infrastructure contracts, monitoring the day to day delivery of agreed contract scope, SLA and KPIs.
Primary role of the Network and Telephony Supervisor is to monitor and manage the APC LAN,WLAN, 1AP WAN/SDWAN, Telephony and all other assigned IT infrastructure services as well as coordination with 3rd party vendors, service providers and suppliers to ensure maximum availability and acceptable performance of the IT Infrastructure are delivered according to the agreed KPIs and SLAs. Reporting deviations from agreed targets, collecting feedback from the users, reporting the user experience and escalating serious service incidents that threaten business continuity to the Incident Management Team and taking part in incident and problem resolution.
The Network and Telephony Supervisor also ensures system hardware, firmware, operating systems and management systems are compliant to security standards and processes of the organization.
The Network and Telephony Supervisor supports the IT Infrastructure Service Delivery Manager in the administration of IT Infrastructure Managed Services Contract ensuring services are delivered, service requests are approved, service receipts are confirmed and payments are authorized.

Minimum Qualifications

Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
At least 5 years experience in a systems administration, network or other IT infrastructure related role
At least 3 years supervisory role in Infrastructure Operations and Maintenance
At least 3 year experience as a project team member of any IT infrastructure related project
Bachelor’s Degree in Information Technology, Computer Science, Engineering, or any 4-year related course
ITIL V4 foundation is required, Cisco Certified Network Professional(CCNP) Other industry Certifications/ Trainings on specific IT technologies/platforms indicated example Azure, AWS, GCP are a plus but not required

Perks and Benefits

Work from Home
Retirement Benefit Plans
Gym Membership
Medical / Health Insurance
Mobile Phone Discount
Performance Bonus
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans

Jobs Summary

Job Level: Associate / Supervisor

Job Category: IT and Software

Educational Requirement: Bachelor's degree graduate

Recruiter response to application: Once in a while

Office Address: NAC Tower, 32nd Street, Bonifacio Global City

Industry: Oil / Energy / Solar / Greentech

Vacancy: 1 opening

Website: https://careers.aboitizpower.com

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About AboitizPower

Who we are AboitizPower is a major Philippine energy provider focused on building a balanced fleet of generation capacities. We also manage the second and third largest electric power distribution networks across the country, providing Filipinos energy they need to prosper. What we do We provide reliable and affordable electricity through responsible operations and investments while supporting the country's energy transition goals. Our impact We are proud to be among the Philippines' leading providers of energy and aim to continue paving the way toward a brighter, more sustainable future for everyone. AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training. We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. AboitizPower will never ask or solicit any form of payment at any point during the job application process. AboitizPower only uses its official pages and links to communicate open roles and its recruitment. To ensure your security, please correspond and refer to the official channels only. Our official channels are: 1. Aboitiz Power Corporation Website: https://www.aboitizpower.com 2. Careers Website: https://careers.aboitizpower.com 3. LinkedIn: https://www.linkedin.com/company/aboitizpower

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