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Aces Call Center Jobs Inc.

Project Management Senior Specialist | Mandaluyong  

Aces Call Center Jobs Inc.

 
  • Mandaluyong, Philippines
    Mandaluyong, Metro Manila, Philippines
    Mandaluyong
    Metro Manila
    Philippines
    Philippines
  • ₱35,000.00 - ₱55,000.00 / month
    PHP
    35000
    55000
    35000
    MONTH
  • Full timeFULL_TIME

Posted 2 days ago and deadline of application is on 4 Oct

Recruiter was hiring 32 minutes ago

2024-10-02T08:34:23.163705+00:002024-10-04T16:00:00+00:00

Job Description

  • Support and facilitate as subject matter expert during client solutions discussions as appropriate in the IT infrastructure / cloud Contact Centre space.
  • Work with the support teams to review the existing build (network, IP telephony, Cloud infrastructure etc.) and liaise with business process owners and Technology Operations for a consistent, standard architecture for the contracts.
  • Participate in root cause analysis with internal teams, vendor and client technical teams. Work with respective support teams to help identify action Items and corrective action for further improvements.
  • Maintain documentation for continuous service improvement and knowledge base of technical resolutions for common or recurring problems.
  • Mentor team members.
  • Actively support leads for new sales proposals

Minimum Qualifications

  • Filipino
  • Holder of a Bachelors degree / Post graduate degree
  • At least 3 years of relevant project management experience
  • At least 1 year of supervisory experience
  • Advanced proficiency of MS Excel, PowerPoint
  • Experience with Technology project management, customer relationship, Stake holder management, business development and IT security
  • Willing to work on Hybrid set-up in Mandaluyong

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Life InsuranceLife Insurance
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Vacation LeavePaid Vacation Leave
  • Performance BonusPerformance Bonus
  • Recruitment / Signing BonusRecruitment / Signing Bonus
  • Paid HolidaysPaid Holidays
  • FlexitimeFlexitime
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Office Address
Mandaluyong, National Capital Region, Philippines
Industry
Call Center / BPO
Vacancy
2 openings
Website
https://acesjobs.com.ph/

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About Aces Call Center Jobs Inc.

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. www.acesjobs.com.ph ACES HIRES Get 3,000 Gift Reward (e.g,, Globe Prepaid Load Card) FaceBook Messenger m.me/acesjobs https://www.facebook.com/acesjobs/ http://youtube.com/acesjobs Why Join Us? DISCOVER UNLIMITED JOB POSSIBILITIES CONVENIENCE One Stop Shop - One Day Hiring Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified. Since 2011, over 10,000+ jobseekers found their job through ACES! CHOICES Comprehensive Active Jobs Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS) Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers. CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires. It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES. Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES. ________________________________________ Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within: • Makati City • Ortigas Center • Mandaluyong City • Pasig City • Masinag, Antipolo • Taguig City - Fort Bonifacio • Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA • South Luzon Area - Sucat, Alabang, Laguna • Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro • Other Areas Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions: • Inbound and Outbound Customer Service Reps (CSR) • Hotel Reservations and Sales or Online Hotel Booking Agents • Technical Support Representatives (TSR) for various industries • IT Helpdesk Officers • Insurance Account Services • Financial Services - Banking, Fraud, Mortgage, FinTech • Collections Account - Collection Officers, Medical collection • Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos • Billing Account Services • Travel Booking / Airline Ticketing Account • Pioneer Account / Local accounts • DAYSHIFT - CSR / TSR • BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies By submitting your application, you agree for Aces Call Center Jobs Inc. to collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

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