Customer Service Representative
Alorica Teleservices, Inc.
- Quezon City, Philippines12F Three Cyberpod, Barangay 350, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
1. Answers and initiates a variety of real-time inbound and outbound voice and non- voice-based services.
2. Verifies and updates customer information
3. Respond to queries and resolve issues.
Minimum Qualifications
- Excellent English communication skills required, including proficiency in verbal and written communication.
- Applicants should be Senior High School or High School Graduates, with preference for those with prior customer service experience.
- Strong interpersonal skills, empathy, and a genuine passion for helping others are essential qualities for this role.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Always
- Office Address
- Quezon Avenue
- Vacancy
- 840 openings
- Website
- www.alorica.com
About Alorica Teleservices, Inc.
Alorica is a leading provider of Business Process Outsourcing solutions that span the entire customer lifecycle. Alorica was formed in 1999, Headquartered in sunny Irvine, California, Alorica employs over 100,000 energetic and dedicated team members in more than 150 locations across the globe, all driven by one goal: to create insanely great customer experiences. Alorica in the Philippines has 53,000 employees, 19 sites in 3 regions catering to the ff industries: Automotive, Technology Healthcare & Insurance, Retail & E-Commerce, Financial Services Media & Entertainment, Travel & Transportation.