Digital Project Manager  

Role Summary:

The Digital Project Manager is responsible in leading cross-functional teams to enable digital products to deliver business impact. He/She would be a member of a team with the end-to-end responsibility for decisions and outcomes related to one or more platforms/services/microservices, with a mission to shape and implement products that transform customer and employee experiences alike. He/She will play an important role in guiding product development teams to develop solutions to address meaningful business problems and opportunities, ensuring both creativity and relevance.

Main Duties and Responsibilities:

• Own and drive the vision and roadmap of a capabilities / platforms.
  • Understand customer needs, individual goals of each product and the overall product strategy.
  • Envision elegant solutions which efficiently create the backbone for customer facing products.
  • Responsible for coordinating with technological infrastructure team to support owned requirements.
  • Create a development plan or roadmap for owned services / platforms which aligns in close collaboration with the ATRAM IT Team, vendors and partners.
  • Work with Product Owners and Service Designers to establish work plans and roadmaps for both customer-facing and internal digital capabilities.

• Ensures the quality and security of capabilities / platforms.
  • Understand compliance and security requirements and translate them into guiding principles eg. work with Risk and Compliance, Legal, IT, etc.
  • Oversee operations and maintenance of platforms
  • Monitor the uptime, SLA and TAT of owned services.
• Project Management
  • Manage development and delivery schedule for owned initiatives which include internal and external engagements e.g. digital team, client segment teams, investment products team, operations, client servicing, vendor partners, etc.
  • Write User Stories and User Acceptance Criteria for the development and integration of owned capabilities / platforms.
  • Stay up to date with on-going activities of all products being serviced e.g. attend DSM, discovery, solutions review, etc.
• Stakeholder management
  • Gain stakeholder buy-in for proposed solutions and get the necessary budget approvals.

• Bachelor’s degree in Business/Information Technology/Data Management/Finance/Economics/Mathematics or similar course with recognized certifications and qualifications preferred
• At least 5-7 year(s) of working experience in the related field is required for this position.
• Affinity to exploration of new technologies and cloud solutions
• Sound experience in conceptualizing solutions, applying design thinking approaches, creating cost benefit analysis and business cases
• Proven experience in delivering digital transformation projects using Agile methodologies and Dev Ops in complex environment
• Project management skills, knowledgeable on detailed project activities and dynamics.
• Outstanding communication and presentation skills
• Good organizational, time management, and team skills
• Analytical and problem-solving skills