Team Lead - Customer Care
BF Talent Solutions Inc.
- Quezon City, PhilippinesSouth Tower, Three Cypberpod Centris (Eton Centris), EDSA cor. Quezon Avenue, Diliman, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 8 years ago
2016-09-22T16:00:00+00:00Job closed.
Job Description
- Provide positive, consistent, fair and committed leadership to the team.
- Actively pursue a team environment focused on the achievement of
- the project’s high quality standards and high performance goals.
- Recognize team’s deficiencies and develop action plans to overcome them.
- Meet monitoring goals and completing related reports.
- Provide effective feedback and coaching to the agents.
- Recommend innovative suggestions on incentive programs to motivate floor staff
- Provide coverage on the floor as directed.
- Other duties and projects as required.
Minimum Qualifications
- Candidates will be assigned at Expert Global Solutions (direct employee) at Eton Centris, Quezon Ave. (Quezon City)
- Must have at least 2 years of relevant experience as a Team Manager is a BPO company.
- Willing to work in shifting schedules.
- Must have strong performance and relationship management skills.
Perks and Benefits
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Single Parent Leave
Life Insurance
Medical / Health Insurance
Employee Discounts
Gym Membership
Performance Bonus
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- South Tower, Three Cypberpod Centris (Eton Centris), EDSA cor. Quezon Avenue, Diliman, Quezon City, Metro Manila, Philippines
- Industry
- Human Resources
- Vacancy
- 10 openings
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About BF Talent Solutions Inc.
BF Talent Solutions Inc. is partnered with one of the major BPO companies in the Philippines that directly connects you to agent and non-agent positions they immediately require as their business expands. We're here to ensure that we would actively follow up and track your progress as you go forward with the recruitment process.