Customer Service Internship
PT BFI Finance Indonesia Tbk
- Tangerang, IndonesiaHead Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322, Tangerang, Banten, IndonesiaTangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Memberikan informasi terkait produk dan proses yang dimiliki kepada konsumen interest yang melakukan walk in ke POS
- Membantu konsumen melakukan validasi inputan data diri dan asset yang akan diajukan saat melakukan penginputan aplikasi di paltform
- Menerima dan mengelola telepon dari konsumen, baik berupa pertanyaan seputar pembiayaan maupun penanganan keluhan konsumen sesuai dengan prosedur dan ketentuan yang berlaku,guna memastikan kepuasan konsumen dan pencapaian target SLA
Minimum Qualifications
- Pria/Wanita, Single, Usia maksimal 25 tahun
- Pendidikan minimal SMA/SMK
- Mampu berkomunikasi dengan baik dan keinginan untuk belajar
- Mampu mengoperasikan Ms Office
- Mempunyai inisiatif tinggi dan attitude yang baik
- Mempunyai pengetahuan terkait pelayanan konsumen
- Bersedia bekerja hari Senin - Sabtu
- Domisili BSD, Pamulang, dan sekitarnya
Jobs Summary
- Job Level
- Internship / OJT
- Job Category
- Customer Service
- Educational Requirement
- Graduated from high school
- Recruiter response to application
- Once in a while
- Office Address
- Head Office - BFI Tower Sunburst CBD Lot 1.2 Jl. Kapt. Soebijanto Djojohadikusumo BSD City Tangerang Selatan 15322
About PT BFI Finance Indonesia Tbk
PT BFI Finance Indonesia Tbk (BFI Finance) was established in 1982 as PT Manufacturers Hanover Leasing Indonesia, a joint venture between Manufacturers Hanover Leasing Corporation from the United States and local partners. It is one of long-established multifinance companies in Indonesia as well as the first multifinance company to be listed on the Jakarta Stock Exchange and Surabaya Stock Exchange (currently known as Indonesia Stock Exchange or IDX). BFI Finance was listed in May 1990 with ticker code BFIN. After undertaking debt restructuring due to the Asian financial crisis started in 1998, BFI Finance officially changed its name to PT BFI Finance Indonesia Tbk in 2001.
Currently, 48.15% of BFI Finance's shares are owned by Trinugraha Capital & Co SCA consortium (which among others consists of Bravo Capital Holding owned by Jerry Ng, Northstar Group, Garibaldi Thohir, and other passive investors). The remaining shares are owned by local and international institutional shareholders as well as public shareholders.