Accounts Receivable Manager  


  • Pasig, Philippines
    Unit 501-505, 5th floor of Hanston Building, Emerald Ave., Ortigas Center, Pasig, Metro Manila, Philippines
    Metro Manila
  • Full timeFULL_TIME

Expired 2 months ago

Job closed.

Job Description


Collect on Client Invoices: Lead efforts to collect payments for monthly invoices, deposits, contract payments, etc., from clients and other affiliated brands. Ensure that outstanding balances are addressed promptly and professionally.

Past Due Invoice Collection: Communicate with clients to collect past due invoices, using effective negotiation and communication skills to facilitate timely payments.

Delinquency Reporting: Gather and report on past-due invoice ratios. Collaborate with leadership to develop strategies for reducing delinquency rates across all brands.

Professional Communication: Maintain a professional and clear tone of voice when discussing confidential matters, such as payment and check information, while serving as the voice of the company.

Coordinate with Other Teams: Collaborate with Feather Enterprise and Fernish B2B teams to collect payments for invoices processed outside of Feather's payment processor (Stripe).

Team Development: Train, onboard, and develop new and existing team members to ensure a high level of service in the accounts receivable process.

Escalation Handling: Address escalations from Customer Experience, Finance, and Sales Operations for disgruntled clients, working towards amicable resolutions.

Delinquency Analysis: Analyze and report the delinquency rate of each brand, providing insights to leadership for strategic planning to improve collection efforts.

Customer Experience Collaboration: Work closely with the Customer Experience team to ensure the highest quality of interactions with clients during the accounts receivable process.

Legal Firm Liaison: Act as the primary contact for all legal firms engaged with the company for accounts receivable escalation accounts that require resolution beyond internal collections efforts.

Management Reporting: Provide weekly management reports on the status of the total AR book, including week-on-week (WOW) and month-on-month (MOM) changes in accounts receivable values by age.

Inside Sales Interface: Interface with inside sales teams across all brands to enhance the credit application process for both B2B and B2C clients. Provide recommendations on creditworthiness and acceptable levels of risk.
Report CFGI (consulting) for the time being

Managing StayNTouch, billing system daily

Working closely with members of other departments within Corporate Finance and across the company

Work with guest and customer service teams on inquiries related to billing matters.

interact and manage staff accountants that assist in the performance of recurring responsibilities (i.e., cash applications within the billing system, account reconciliations, journal entry preparation, etc. (specifically regarding revenue and related accounts such as AR, AR Clearing, Revenue, and Deferred Revenue)).

Review open accounts and send invoice reminders or new invoices

Prepare month-end reconciliation

Prepare and record month-end journal entries

Collaborate with other departments and teams to support the organization’s financial management and decision-making.

Minimum Qualifications

*This is a work from home role

4-6 years of experience developing a similar role.

Leadership Skills: You possess strong leadership abilities and can guide and inspire your team to achieve their goals effectively.

Accounts Receivable Expertise: You have a proven track record in accounts receivable and debt recovery, with a thorough understanding of best practices and strategies.

Analytical Mindset: You can analyze data and generate valuable insights to improve accounts receivable processes and reduce delinquency rates.

Communication: Your exceptional communication skills allow you to interact professionally with clients and internal stakeholders.

Collaborative Approach: You are a team player and work well in cross-functional collaboration to achieve collective objectives.

Problem-Solving: You are adept at handling challenges and resolving issues, particularly during escalations and difficult collection cases.

Process Improvement: Your proactive approach to process improvement helps to identify areas for enhancement and optimization.

Customer-Centric: You prioritize providing excellent customer experiences while ensuring payment compliance.

Organizational Skills: You can manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Financial Acumen: You have a good understanding of financial principles and credit risk assessment.

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Accounting and Finance
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Unit 501-505, 5th floor of Hanston Building, Emerald Ave., Ortigas Center,, Pasig, Metro Manila, Philippines
Business Process Outsourcing
1 opening

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About Boldr

Boldr | Outsourcing With Impact.

Boldr is a purpose-driven outsourcing partner to fast-growing businesses. We provide custom solutions in Customer Experience, Data Management, and Sales Enablement.

At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture — ordinary is not in our vocabulary.

If you’re bold enough and want to contribute to making a lasting impact, we want you!

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