Sales Utility Clerk - SM Baguio  

Responsible for performing direct selling through knowledgeable, courteous, friendly and efficient customer service.

Duties and Responsibilities

• Maintains efficient and effective customer service at all times.
  • Gives a pleasant/cheerful smile to customers and greets them accordingly.
  • Acknowledges the presence of customers, listens and pays attention to their needs.
  • Attends to customer complaints with eagerness and understanding.
  • Thanks to the customer at the end of every transaction.
• Performs the following functions to attain department sales quota:
  • Attends and assists customers in the selection and choice of merchandise' style, color or size.
  • Directs the customers to the nearest counter for payment of the merchandise.
  • Replenishes stocks on display and ensures availability of stocks in the selling area.
  • Arranges a display of stocks.
• Adheres to the guidelines and policies relative to the store's campaign on customer service.
• Safeguards merchandise in his/her area from shoplifting, breakages, and damages.
• Assists in the periodic inventory taking of the department and branch as well.
• Maintains orderliness of work area to ensure a systematic flow of work.
• Ensures proper storage and cleanliness as a preventive measure against fire or other accidents.
• Sees to it that all merchandise/items and other equipment kept in the selling area and those in his/her custody are well secured.
• Supports Management decisions, requirements and expectations.
• Performs other related functions that may be assigned from time to time.

• Male
• Graduate of any 4 year course (Business course is preferred) or college level with selling experience
• Must have pleasing personality and have good communication skills
• Fresh graduates are encourage to apply
• To be assigned at SM Baguio