BuildZoom
BuildZoom

Customer Service Representative | Email  

BuildZoom

 
  • Quezon City, Philippines
    Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 7 months ago

2023-11-01T16:00:00+00:00
Job closed.

Job Description

  • We are looking for a highly organized and analytical person to join our growing content operations team and help us optimize the way we operate.
  • This team is responsible for uploading content and photos to websites.
  • Tracking shares and readership of our articles.
  • Most importantly, managing email communications with contractors who we feature.

Minimum Qualifications

The ideal candidate will have excellent written and verbal communication skills, and should have substantial experience with client-facing email outreach and management, preferably within the U.S. To succeed in this role, you should be able to craft appropriate responses to emails without supervision and manage / learn to manage all communications efficiently using CRM software such as Streak. Additionally, the candidate should be interested in learning how to evaluate conversion and click-through rates data for optimization.

  • Great written communicator

  • Proven experience with client-facing email campaigns

  • Strong attention to detail and skilled multi-tasker

  • Excellent communication skills both internally and externally, verbally and written

  • Outstanding time-management skills and adept at setting priorities

  • Fast learner and self starter - takes the initiative to proactively solve problems

  • Thrives in a fast-pace, goal-driven environment

  • Familiar with basic CRM software and Google Suite applications-, particularly Google Sheets

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Quezon City, Metro Manila, Philippines
Industry
Computer Software / Engineering
Vacancy
2 openings
Website
https://www.buildzoom.com/

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About BuildZoom

BuildZoom is a US-based company that helps homeowners build and remodel their homes. BuildZoom's intelligent marketplace uses construction data to bring transparency to the industry, connect homeowners and contractors, and help them create successful outcomes. Our Manila office is growing in all departments, including software engineering, content marketing, and HR — we are looking for talented, driven individuals to join our team!

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