Job closed.
Job Description
The KYC EDD Specialist would:
- Facilitate daily call verification requests
- Provide clear and accurate narrative of daily call verification requests
- Plan and implement strategies to provide excellent customer experience
- Improves quality results by recommending changes in product and process efficiency
Minimum Qualifications
- Excellent command of the English language.
- Strong communication, planning, and analytical skills.
- Highly trustworthy and extremely organized.
- Passionate about building lasting customer relationships by providing excellent customer experience.
- A track record of getting things done - drive, ownership and execution are core to our culture at coins.ph.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 12F Centerpoint Bldg. Julia Vargas cor Garnet St
About Coins.ph
At Coins.ph, we give people the freedom to use their money the way they want.
Over half of the population in South East Asia is un-served by traditional banks and left to transact in cash leaving them exposed to high remittance fees, high-interest loans, and unable to save, invest, or build credit. We believe that everyone deserves access to financial services regardless of having a bank account or credit card.
Coins.ph uses digital currency and mobile phones to increase accessibility and reduce the cost of driving financial services to customers - bridging the gap between the banks and the unbanked.
We are going to change the landscape of financial inclusion in Southeast Asia