Ford Guest Experience Supervisor I Ford Otis, Manila

Autohub Group of Companies, Inc.

Manila, Philippines
1090, Paz Guazon Street Corner Mendiola Extension, Barangay 832, Manila, Metro Manila, Philippines
Manila
Metro Manila
Philippines
Philippines
Full timeFULL_TIME

Posted 5 hours ago and deadline of application is on 7 Mar

Recruiter was hiring 5 hours ago

2025-01-08T08:07:08.045213+00:002025-03-07T16:00:00+00:00

Job Description

Primarily responsible for leading the implementation and monitoring of the Ford Guest Experience Program at their assigned dealership, ensuring that all aspects of the program are executed effectively across all relevant departments, contributing to an exceptional customer experience. This role is also responsible for monitoring the guest experience metrics, coordinating staff training with Ford Academy and coaching teams to enhance guest interactions and satisfaction.

Minimum Qualifications

Graduate of any four year business related course
With at least 4 years of relevant experience, 1 year of which in supervisory level
Wirh very good oral & written communication skills
Excellent customer service

Perks and Benefits

Single Parent Leave
Life Insurance
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave

Required Skills

Sales and Marketing Knowledge
Customer Service
Communication Skills

Jobs Summary

Job Level: Associate / Supervisor

Job Category: Customer Service

Educational Requirement: Bachelor's degree graduate

Office Address: Ford Manila, Paz Guazon Street Corner Mendiola Extension 1090, 1007 Manila, Philippines

Industry: Automotive

Vacancy: 1 opening

Website: https://www.autohubgroup.com/

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About Autohub Group of Companies, Inc.

Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories. Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten. Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products. Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities. VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services. MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.

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