Customer Relations Assistant
Autohub Group of Companies, Inc.
- Quezon City, PhilippinesQuezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 11 hours ago and deadline of application is on 11 Jun
Recruiter was hiring 11 hours ago
2025-02-11T06:16:05.107193+00:002025-06-11T16:00:00+00:00Job Description
Primarily responsible for the efficient and effective delivery of exceptional customer service as well as concerns resolution to Sales and After Sales customers in compliance with the overall direction, policies and standards of Plant/Manufacturer and Autohub Group on customer care.
Minimum Qualifications
Duties and Responsibilities
- Ensures efficient and effective delivery of exceptional customer service and care to Sales customers
- Receives customer concerns from Sales and After Sales transactions and addresses the concerns which are within their level of authority
- Records the appointments scheduled from proactive customer contact and from customer-initiated requests and prepares the Appointment Plan / Daily Appointment Monitoring Report to be distributed to the following day before of the appointment
- Communicates and/or coordinates with the customers for the following purposes using the standard spiels indicated in the CRM Manual of Operations
- Offers insurance and emergency road assistance to clients to help generate and boost overall sales.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 138 Quezon Avenue, Brgy. Tatalon, Quezon City
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About Autohub Group of Companies, Inc.
Autohub GROUP is a synergy of automotive dealerships, distributorships and car service companies composed of Ford, Nissan, Hyundai, Mazda, Foton, Changan, Ssangyong, Geely, MINI, Rolls Royce, Lotus, Pagani, Vespa, and Triumph. It also sets up the Autohub Institute of Technology which caters to Automotive Servicing NCI and NCII. Renthub for car rentals, Nexthub for car repair services, Painthub for automotive body and paint, ACCS and VKool for car parts and accessories.
Autohub Group of Companies, Inc. is a registered business under the Securities and Exchange Commission on July 19, 2007, with its corporate office at Block 15, Ford Global City Building, Rizal Drive, Bonifacio Global City, Taguig. Its primary function is to manage the different dealerships/brands indicated above. It is headed by its President and Dealer Principal, Mr. Willy Q. Tee Ten.
Autohub is your One-Stop-Auto Shop! Its product range consists of high-end to entry level vehicles (i.e. passenger cars, SUV’s, pick-ups, 4-6 wheeler cab and chassis trucks and motorcycles), genuine and aftermarket parts and accessories, and car care products.
Autohub is equipped with the world’s finest machines, as well as highly trained, qualified sales and service personnel, to provide its clientele with all their vehicle requirement’s needs while maintaining excellent customer satisfaction through efficient and quality customer oriented programs and the centralization of its group sales and service activities.
VISION – to be the preferred Automotive Group for innovative solutions, quality products and reliable services.
MISSION – to provide comprehensive automotive products and services through synergy that would ensure complete customer satisfaction and best interest of all stakeholders.