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Hino Finance Indonesia

Customer Service  

Hino Finance Indonesia

 
  • Jakarta Timur, Indonesia
    Jakarta Timur, DKI Jakarta, Indonesia
    Jakarta Timur
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 18 days ago

2024-08-19T17:00:00+00:00
Job closed.

Job Description

  • Receiving, recording and resolving all customer questions, requests and complaints in accordance with the time and method of handling determined by the company
  • Conduct end-to-end monitoring activities for the resolution of customer requests/complaints involving other units/vendors by coordinating directly with related units
  • Maintain company image and good relations with customers by communicating and by looking and behaving well in accordance with what is regulated by the company and applicable norms
  • Provide accurate, valid and complete information about facilities, services and products if needed using appropriate methods/tools

Minimum Qualifications

  • Bachelor's degree in any major
  • Having 2-3 years working in the service / Customer Service department
  • Having knowledge in financial industry is an added value
  • Good communication skill and enjoy building relationship with new person
  • Excellent in customer orientation

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
Jakarta Timur, DKI Jakarta, Indonesia
Industry
Financial Services
Vacancy
1 opening
Website
https://www.hinofinance.co.id/en/career/our-journey

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About Hino Finance Indonesia

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for the Hino brand, which is here to support the sales of Hino products in Indonesia through financing solutions such as, finance leases, sale and leaseback, and other products according to the company's articles of association, which are tailored to customer needs.

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