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Merchant Support
IMPACT - Training / Marketing / Consulting
- Pasig, Philippines1905-B West Tower, Philippine Stock Exchange Center, Ortigas Center, Pasig City, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
The Merchant Support will act as client advocate and work with the team to ensure that partner needs are understood and satisfied. They may assist with making sales, handling client complaints, collecting, promo, analyzing data, and improving the overall customer’s experience.
- Build strong and lasting relationships with customer/partners based on trust and respect.
- Collaborate with internal departments to facilitate partner’s fulfillment.
- Grow partners’ business and revenue through offering marketing promos and expansion.
- Identify and understand partners’ business needs to be able to customize product offerings.
- Expand partner merchants’ business by offering other products and services to further create partnership value.
- Assist in collection efforts as part of business compliance.
- Keep accurate and updated records of account related information.
- Maintain updated knowledge of company products and services.
- Identify industry trends and conduct competitive intelligence initiatives.
Minimum Qualifications
- Bachelor’s degree in sales, communications, or related field.
- Has excellent communication, presentation, and analytical skills
- Highly adaptable and has strong problem-solving and decision-making skills
- At least 6 months experience
- Applicants must be willing to do fieldwork
- Hybrid Working Setup (WFH & On-Site)
- 18k basic plus monthly incentive
Perks and Benefits
Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 1905-B West Tower, Philippine Stock Exchange Center, Ortigas Center, Pasig City
- Industry
- Marketing / Advertising / Sales
- Vacancy
- 10 openings
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About IMPACT - Training / Marketing / Consulting
facebook.com/ImpactTrainingConsultancy
IMPACT Training & Consultancy is a company committed to the advancement and excellence of its multi-national clients across several industries. We run nation-wide operations by a team of dynamic and highly competent individuals who aim to make an impact on each of our clients’ organizations. We do this by strengthening and intensifying their capabilities through effective training, management planning, analysis, and implementations.
IMPACT offers career opportunities across several workforces, providing a unique career experience depending on your skills, career goals and personal learning objectives.