Project Manager | Hybrid Work Set-up  

• Ensure Services work is delivered on time and profitable
• Works with Internal and External Resources to deliver services in a timely and profitable manner
• Provide a BA/PM for internal Systems to implement M-Files and Infosuite Products
• Ensure Services Contract are properly documented to control scope creep
• Develop new Services that can be delivered directly by PS
• Develop and enhance Services Pricing models
• Oversee the monitoring and management of all project lifecycle internal to Infomax and to external customers
• Develop and implement Professional Services terms and conditions, policies and best practice guides for the Sales Team aligned to the organization’s policy and processes
• Design Training programs and workshops for the skills improvement of team members
• Project, manage and monitor the allocation of Professional Services budget
• Conduct a regular Team Meeting to get project updates and issues/concerns of her team members for action plan
• Manage and monitor internal and external project implementations

PM and BA Management

• • Provide guidance and mentoring to Project Managers in managing and monitoring Project Deliverables, Budget, Resources, Resolution of project issues, Planning and Documentation while maintaining Customer Relations.
  • Provide guidance, coaching and review to Business Analysts in planning the requirement-gathering approaches, estimating implementation efforts, resource allocation, computation of Services cost, re-engineering client business processes, creation of product manuals and managing relationships with different stakeholders.
• Recommend / suggest future enhancements of Infosuite Products based from the requirements of the clients gathered by the BA’s/PM’s

QA Management

• • Develops QA Metrics to measure product quality
  • Provides QA tools and templates to improve efficiency of product testing
  • Provide a QA environment / facility to Store and protect all Test Data

• College graduate – Computer Science, Computer Engineering, Information Technology
• 5-7 years experienced in a similar or subordinate jobs in an IT Organization
• Competencies: Good oral & written communication skills, team player, presentation skills, analytical planning/coordination and project management skills.