Retail Operations Supervisor
Mosaic
- Mandaluyong, Philippines3rd floor, 338 Shaw Boulevard , Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 3 months ago
2024-10-11T16:00:00+00:00Job closed.
Job Description
- Supervises all retail branches.
- Direct coordination with the leasing and operations of Mall branches.
- Supervising and managing the staff, including recruiting, training, and scheduling employees.
- .Overseeing daily attendance of sales associates, communicating changes of schedule/s. Replacement and substitution among sales associates.
- Works hand in hand with Human Resources (HR) for incidents in the office or store.
- Monitoring Store necessities and utilities such as supplies, equipment (terminal machine, computer, scanner,wifi) and as well as securities (CCTV, store keys and locks).
- Analyzes and strategies sales, supervision of staff and operations.
- Developing and implementing policies and procedures to maximize efficiency and productivity.
- Maintaining a strong focus on customer satisfaction, ensuring that all customers receive the highest level of service possible.
- Monitoring and analyzing sales data to identify trends and opportunities for improvement.
- Implementing store improvement projects to attract more customers and increase sales.
- Working closely with vendors and suppliers to ensure timely delivery of products and services.
- Developing and managing budgets, including monitoring expenses and revenue and making adjustments as needed.
- Responsible for the inventory and requisition/transfer of stock supplies and equipment. Ensures requisition/transfer were completed to aid sales quota attainable at a timely management.
Minimum Qualifications
- Bachelor's degree in business administration, marketing, or a related field
- Minimum of 5 years' of leadership and project management experience perferably in a retail or operations
- Strong leadership skills and the ability to manage a team effectively
- Excellent organizational skills and attention to detail
- Strong communication skills, with the ability to interact with customers and employees at all levels
- Knowledge of fashion and customer service best practices
- Proven track record of achieving sales targets and improving overall store performance
- Experience in budgeting and financial management
- Ability to work weekends and holidays, as needed.
- We are seeking an experienced Operations Manager to join our team at a women's retail store. As the Operations Manager, you will be responsible for overseeing the daily operations of the store, managing a team of sales associates, and ensuring customer satisfaction.
- Managing 20 store's overseeing budgets ,analyzing financial literacy and an understanding of retail financial metrics are critical to effectively manage the operations
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- 338 Shaw Boulevard, Mandaluyong, Metro Manila, Philippines
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About Mosaic
Mosaic is a Filipino clothing company that is known for its speed-to-market approach in the women's casual category. Always offering reinvented classics and wardrobe essentials, we sell timeless, comfortable yet stylish pieces in today's lifestyle.
The company operates in 11 Lifestyle malls across Metro Manila and all items are made exclusively for the brand.