Operations Supervisor  

Operations Supervisor

Responsibilities:

• Lead the recruitment and onboarding processes for new drivers, ensuring a smooth and efficient procedure flow.
• Develop and implement innovative strategies and procedures to optimize operational efficiency and productivity.
• Gather, analyze, and act upon feedback and issues from drivers, continuously improving our operational processes.
• Identify trends, risks, and opportunities that may impact the business, and develop proactive solutions.
• Collaborate closely with departments such as Driver Management, Marketing, Product Development, Special Projects, and Offsite Operations to drive cross-functional initiatives.
• Perform other duties as assigned to support the overall success of the operations team.

What We Are Looking For:

• Ownership Mentality: Demonstrate a strong sense of ownership and accountability, taking a hands-on approach to problem-solving and decision-making.
• Leadership Skills: Possess excellent communication and interpersonal skills, with the ability to inspire and lead teams effectively.
• Analytical Thinker: Utilize a data-driven mindset to make informed decisions and drive continuous improvement.
• Integrity: Uphold a high standard of integrity in all aspects of work, ensuring ethical decision-making at all times.
• Prioritization Skills: Exhibit strong organizational skills and a structured mindset to effectively prioritize tasks and manage competing demands.
• Proactive Attitude: Be proactive and adaptable, taking initiative to address challenges and drive results.
• Team Management Experience: Have experience in leading and managing teams, fostering a collaborative and high-performance work environment.
• Project Management Experience: Demonstrate experience in managing complex projects from inception to completion, delivering results on time and within budget.